tag:blogger.com,1999:blog-25637657.post9001021693658345311..comments2024-03-29T12:36:41.063+11:00Comments on New England, Australia: Belshaw’s World: Seven deadly sins of performance measurementJim Belshawhttp://www.blogger.com/profile/10075614280789984767noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-25637657.post-25378306890593724812009-04-15T06:04:00.000+10:002009-04-15T06:04:00.000+10:00Interesting comments, Bob and Ramana.
Putting the...Interesting comments, Bob and Ramana.<br /><br />Putting the corruption issue aside, that is a completely different debate, I do indeed remember the pre-1980s public service. <br /><br />One of the reasons that I was so interested in the reform movements lay in a belief that they would make the Australian public services more effective and pro-active. I don't think that this has happened. <br /><br />I wrote a lot on the pattern of change in public administration in earlier posts. Perhaps it's time to revisit this.Jim Belshawhttps://www.blogger.com/profile/10075614280789984767noreply@blogger.comtag:blogger.com,1999:blog-25637657.post-5675807696008234812009-04-15T00:52:00.000+10:002009-04-15T00:52:00.000+10:00I suspect, very little, in this specific area.I suspect, very little, in this specific area.rummusernoreply@blogger.comtag:blogger.com,1999:blog-25637657.post-61305352234904557962009-04-14T15:55:00.000+10:002009-04-14T15:55:00.000+10:00Jim,
From a different context that either Austral...Jim,<br /><br />From a different context that either Australia or India i would have to support Rummuser. Where there are no sanctions for poor or even criminal behaviour, no performance measures and no rewards for achievement or probity, public administration ossifies. Risk taking in the public interest is foolish, while corruption or pandering to private interests is encouraged.<br /><br />You must remember what the Commonwealth Public Service was like in 1980 and before! To a real extent, the South Australian public service is still that way. Try and get service out of them, or a non-SES job with them. Both are exercises in frustration.<br /><br />Fortunately, both of these examples at least had sanctions for criminal behaviour, but even in Australia, I've seen public servants get off more from lack of evidence than anything else.<br /><br />Where incompetence cannot be sanctioned, incompetents will flourish. Where criminality is not punished, corruption will flourish.<br /><br />While the pendulum of performance measurement can swing far, far too far, that applies in both directions.Bobqnoreply@blogger.comtag:blogger.com,1999:blog-25637657.post-62381125091956383752009-04-14T05:22:00.000+10:002009-04-14T05:22:00.000+10:00Imteresting observations, Ramana.I am writing from...Imteresting observations, Ramana.<BR/><BR/>I am writing from my own experience and observations, of course. It makes we wonder about cultural and historical differences.<BR/><BR/>Just how different is India from Australia?Jim Belshawhttps://www.blogger.com/profile/10075614280789984767noreply@blogger.comtag:blogger.com,1999:blog-25637657.post-44999425734763679432009-04-13T23:16:00.000+10:002009-04-13T23:16:00.000+10:00Jim, I do not know whether the sins are more in th...Jim, I do not know whether the sins are more in the public sector or in the private in your patch of green. In mine, in the public sector, there is no performance appraisal worth its name. It is a crying shame and all attempts to change it have been stone walled by the vested interests. Read the bureaucracy.<BR/><BR/>In the private sector, there are two distinct types of organizations, one with some degree of professional management and the other, totally owner/family managed. In the former some remarkable advances in performace appraisals and reward/punishment systems have been implemented and undergo innovation on an ongoing basis. In the latter, it does not matter any way. The former is a formidable number of enterprises and it is heartening to see professional HR practices being implemented.<BR/><BR/>I have worked in and with both types of organizations and can agree with your observations. I have just one addition. If the goal setting and the appraisal system can be democratized, many of the ills can be done away with.rummusernoreply@blogger.comtag:blogger.com,1999:blog-25637657.post-55589563589247296482009-04-10T09:23:00.000+10:002009-04-10T09:23:00.000+10:00You are dead right, Lexcen.You are dead right, Lexcen.Jim Belshawhttps://www.blogger.com/profile/10075614280789984767noreply@blogger.comtag:blogger.com,1999:blog-25637657.post-62854022662795386262009-04-10T08:51:00.000+10:002009-04-10T08:51:00.000+10:00Jim, in Victoria the government imposed performanc...Jim, in Victoria the government imposed performance measuring system on hospitals has erupted in scandal as more and more hospitals have been exposed in their practice of fudging the figures on their patient waiting lists to qualify for government bonuses. Maybe all those who advocate performance measuring should understand that you cannot get blood from a stone.Lexcenhttps://www.blogger.com/profile/17856993035719777231noreply@blogger.com